gk 999 Terms and Conditions
This document sets out the terms applicable between the user and the platform regarding account creation, playing games, claiming bonuses and payments on the gk 999 platform.
Introduction and Acceptance
These terms and conditions ("Terms") form a binding agreement between the gk 999 platform and its users. By registering on gk 999 or using any service on the platform, you are expressly agreeing to accept these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.
gk 999 reserves the right to modify these Terms at any time. Continuing to use the platform after updated Terms are published will be considered acceptance of those changes. Users are advised to review this page regularly.
All casino and betting activities on gk 999 are exclusively for persons aged 21 or above. The platform reserves the right to verify age information provided at registration, and any account belonging to a minor will be closed immediately.
Account Registration and Eligibility
Every person wishing to create an account on gk 999 must meet the following eligibility requirements:
- The registrant must be 21 years of age or older.
- Accurate and complete personal information must be provided at the time of registration.
- Each person may create only one account.
- Creating multiple accounts from the same household or the same IP address is strictly prohibited.
- It is the user's own responsibility to keep their account login details confidential.
2.1 — Identity Verification (KYC)
gk 999 may at any time request documents necessary to verify a user's identity. Submission of a national ID card, passport or other government-issued identification may be required. If verification is not completed within the specified time, the account may be temporarily suspended.
2.2 — Account Security
If unauthorized access to a user's account occurs, the gk 999 customer support team must be notified immediately. Operating an account through a third party or from another person's device is not permitted.
Deposit and Withdrawal Policy
All financial transactions on gk 999 are processed through mobile banking. Currently accepted methods are bKash, Nagad and Rocket. The minimum deposit amount for each method is ৳500.
Deposit
- Minimum deposit: ৳500 (applicable for all methods)
- Accepted methods: bKash, Nagad, Rocket
- Your own registered mobile number must be used when making a deposit.
- Deposits made from third-party accounts may be cancelled.
Withdrawal
- Minimum withdrawal: ৳800
- Accepted methods: bKash, Nagad, Rocket
- Withdrawals are generally processed within 5–30 minutes.
- Before requesting a withdrawal, make sure the wagering requirement on any active bonus has been met.
- Withdrawals may be held if identity verification has not been completed.
If you encounter any issue with the withdrawal process or a deposit, you can visit our FAQ section directly, where answers to common payment-related questions are compiled.
Bonus and Promotion Terms
gk 999 offers various types of bonuses and promotions. Each bonus has specific conditions, and failure to comply with them may result in the bonus being cancelled.
4.1 — Welcome Bonus
New members receive a 100% bonus on their first deposit, up to ৳8,000. The wagering requirement for the bonus is 15 times the bonus amount — meaning the bonus funds must be wagered 15 times before a withdrawal can be made. For example: a ৳1,000 deposit receives a ৳1,000 bonus giving a total balance of ৳2,000, and ৳1,000 × 15 = ৳15,000 must be wagered to become eligible for withdrawal.
4.2 — Other Promotions
gk 999 runs several regular promotions including a weekly reload bonus, slots festival bonus, birthday reward, refer-a-friend bonus and a weekend cricket bonus. Each promotion has its own wagering requirement and eligibility conditions.
4.3 — General Bonus Rules
- Bonus funds and cash balance are managed separately.
- Winnings from bonuses cannot be withdrawn until wagering is complete.
- Multiple bonuses cannot be claimed at the same time unless otherwise stated in the relevant promotion.
- If signs of bonus abuse are found, the account and related transactions will be reviewed.
- gk 999 reserves the right to modify bonus terms or cancel any bonus at any time.
For detailed information on bonus terms or wagering, read our Responsible Gaming section, which contains full guidance on building balanced betting habits.
Prohibited Activities and Permitted Use
The following activities are completely prohibited while using the gk 999 platform:
Account-Related Prohibitions
- Creating more than one account in a single person's name.
- Registering with false or misleading information.
- Creating an account under another person's identity or without their consent.
- Opening a new account as an alternative to a banned account.
Financial and Bonus-Related Prohibitions
- Placing strategic bets with the intention of exploiting the bonus system.
- Making deposits or withdrawals using third-party accounts.
- Engaging in money laundering or any other unlawful financial activity.
Technical Prohibitions
- Placing bets using automated bots, scripts or software.
- Testing the platform's security systems or attempting to find vulnerabilities.
- Attempting to access another user's account without permission.
If a user engages in any of the above prohibited activities, gk 999 reserves the right to immediately suspend or permanently close the relevant account. All pending transactions may also be cancelled and any earned bonuses forfeited.
Privacy and Data Retention
gk 999 treats the protection of users' personal information as the highest priority. Information provided during registration and transactions is used solely for operating the platform's services, identity verification and fraud prevention.
Full details on data collection, storage and use can be found in our Privacy Policy, which provides a complete description of user rights and data protection practices.
6.1 — SSL Security
All data transmission on the gk 999 platform is secured through SSL encryption. This keeps users' personal information and financial transaction details protected from third parties.
6.2 — Sharing Data with Third Parties
Users' personal information is not sold or transferred to third parties for commercial purposes. However, certain information may be shared with relevant authorities if required for fraud prevention, identity verification or fulfilling legal obligations.
Responsible Gaming Commitment
gk 999 encourages all users to play responsibly. Gambling should be an entertainment activity — not a source of income. Users can set their own limits and seek assistance when needed.
All users have the option to set their own spending and time limits. If you are having difficulty keeping your play under control, contact our customer support team.
- No one under the age of 21 may use the platform.
- If signs of addiction appear, a request can be made to temporarily or permanently close the account.
- Avoid placing bets beyond your means.
- Do not play with borrowed money or funds set aside for essential needs.
Platform Rights and Liability
8.1 — Right to Modify Services
gk 999 reserves the right to modify, suspend or discontinue any part of its services at any time. Services may temporarily be unavailable due to technical maintenance or upgrades.
8.2 — Right to Suspend or Close Accounts
If a user violates these Terms, engages in suspicious activity or disrupts the proper operation of the platform, gk 999 may suspend or permanently close that account without prior notice.
8.3 — Liability
gk 999 is not liable for losses caused by technical errors, third-party service failures or the user's own actions. While the platform takes all reasonably possible security measures, liability for losses caused by cyberattacks or unforeseen technical issues is limited.
8.4 — Intellectual Property
All content published on the gk 999 website — logos, designs, text, game interfaces and other digital assets — is covered by the platform's intellectual property rights. Copying, distributing or using these for commercial purposes without written permission is prohibited.
Gaming Rules and Outcome Determination
All games available on gk 999 are developed by internationally recognised game studios. The outcome of each game is determined through Random Number Generator (RNG) technology, which is entirely independent and does not depend on previous results.
9.1 — Result Disputes
If you have an objection to the outcome of a game, inform the customer support team with full details. gk 999 will review the game logs if necessary. However, the outcome of a game that has been completed correctly from a technical standpoint cannot be changed.
9.2 — Technical Issues
If a connection is lost or a technical error occurs during a game, the gk 999 system will determine the result based on the last saved state of the game. In the event of any dispute, the server log will be treated as the definitive evidence.
9.3 — Sports Betting
For sports betting, the method of odds setting and the refund policy in the event of a cancelled event will apply. If an event is postponed or cancelled, the decision regarding the relevant bet will be made at gk 999's discretion and the user will be informed in a timely manner.
Customer Support and Contact
If you have any questions or objections regarding these terms and conditions, contact the gk 999 customer support team. Support services are available 24/7 and assistance is provided in both Bengali and English.
Contact Channels
- Live Chat: Immediate assistance is available through the live chat button on the platform.
- Email: [email protected]
- Language: Support is available in both Bengali and English.
Visit our About Us page for general information about gk 999, its history and a detailed description of its services.
Final Provisions
11.1 — Severability
If any provision of these Terms is found to be legally unenforceable, all other provisions will remain fully in effect.
11.2 — Entire Agreement
These Terms, the Privacy Policy and other relevant policies together constitute the entire agreement between gk 999 and the user. Any prior oral or written understandings are replaced by these Terms.
11.3 — Non-Waiver
If gk 999 does not enforce or delays enforcing any of these terms and conditions in a particular case, that will not be considered a waiver or abandonment of those terms and conditions.
11.4 — Language Preference
These terms and conditions are written in Bengali. If any translation causes confusion or conflict, the original Bengali text will be considered authoritative.
These terms and conditions have been reviewed and updated most recently. Registering with or continuing to use gk 999 indicates that you have read, understood, and accepted this entire document.